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Read MoreNov. 2, 2026 · By: Kirk Bukowski – Vice President, Executive Search
When boards map out CEO succession, they usually look first at the CFO or the COO. Those executives know the numbers and the operations, and they have earned the board’s trust. But in a market where growth is the hardest thing to deliver, the strongest successor may be the person who owns the customer: the Chief Marketing Officer.
In more than 25 years of executive search, I have watched the CMO role change more than almost any other seat in the C-suite. The companies that recognize that shift early will have a deeper bench when it is time to choose their next leader.
A generation ago, the CMO ran advertising, managed the agencies and protected the brand. It was often treated as a creative function, judged on awareness rather than results. Today’s CMO is a growth executive. In many companies, marketing owns the customer data, the digital channels, pricing input, the product roadmap conversation and a measurable share of the revenue pipeline. The best CMOs are now held to revenue, margin and customer lifetime value, not impressions. That shift matters for succession. A role that is accountable for growth, and that touches nearly every part of the business to deliver it, is a strong training ground for the top job.
The strongest CMOs build the same muscles boards look for in a CEO.
Some of the most closely watched CEOs of the last decade came up through marketing. Brian Niccol served as Taco Bell’s CMO before becoming its president and CEO. He went on to lead Chipotle through one of the strongest turnarounds in restaurant history, and Starbucks recruited him as CEO in 2024. Mary Dillon was McDonald’s global CMO before becoming CEO of U.S. Cellular, then Ulta Beauty, where she led years of strong growth, and later Foot Locker. These leaders didn’t succeed in spite of their marketing backgrounds. They succeeded because they understood what customers wanted and could rally an entire organization around delivering it.
Not every CMO is ready for the top job, and it’s worth being honest about why. The most common gaps I see are these:
None of these gaps are permanent. They are development needs, and they can be closed with deliberate assignments.
If your CMO has CEO potential, don’t wait until the succession decision to find out. A few practical steps: