Manager, Operations Support
Erin joined StevenDouglas as part of our Human Resources team and was quickly promoted to a Manager of Operations Support for our Technology Staffing & Consulting team. In this capacity she manages consultant operations including but not limited to onboarding, training, and contract review, to make their partnership with StevenDouglas as seamless and successful as possible.
Also, she has become an integral piece in managing the day to day operations of the sales and recruiting team. Erin prides herself on giving world class customer service to whomever she supports, whether it be external clients or her StevenDouglas team.
Prior to StevenDouglas, Erin worked for MSC Cruise USA as their Sales Service Coordinator and provided assistance to different levels of administration and management in numerous tasks and projects. Managed all of the company’s websites inquiries, the website service line and provided online support for clients and travel agents.
Erin holds a Bachelor’s Degree from Florida State University. She is active in her community as a participant as a Diamond Angel for the Joe DiMaggio’s Children’s Hospital.